FAQ

Products

  • What frames do you offer?

We offer 3 types of frames: Black, White and Natural style frames

  • Does the size listed for frames refer to the overall size?

No, the size listed for frames is based on the size of the glaze and does not include the width of the frame.

 

Shipping

  • Do you ship  worldwide?

Yes, we ship worldwide. We use a range of different shipping carriers in  order to fulfil orders all over the world

  • How do I know my order has been shipped?

When you order with us, you will receive a confirmation and tracking email

  • How long does it take to ship my order?

Generally, orders take 24-48 hours to manufacture before they are dispatched. Shipping depends on location, but the average shipping time is between 1-7 days. However please allow extra time due to COVID-19 delays to shipping

  • How is my order packaged?

All orders are packaged securely with all appropriate precautions taken to avoid damage.

  • What couriers do you use?

We use a few different couriers depending on the location, in the EU we use DPD and local postal services. When shipping to the USA we use FedEx, UPS and USPS. However you can choose your preferred shipping carrier at the checkout

  •  How can I track my items? 

Upon shipping, you will be sent an email with a tracking number

 

Payment methods

All of our transactions secure and are handled through both Stunning Ireland and Shopify

  • How do I pay?

When checking out, we offer multiple payment providers, including Visa, Mastercard, American Express, Maestro, Apple Pay and Google Pay

  • Is there an option for PayPal?

Yes, we offer PayPal also!

 

Contact

  • If I have a query how can I contact Stunning Ireland?

If you have any queries you can use the chat box function in the right hand corner, or email info@stunningireland.com

 

 

 

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